Privacy PolicyOJB Solutions

Who We Are

OJB Solutions is a woman-owned exterior contractor based in Oregon City, Oregon. We serve the Portland metro area with fencing, deck building, siding, window replacement, and door installation services. Our website is located at ojbsolutions.com.

If you have questions about this policy, you can reach us at:

• Email: contact@ojbsolutions.com
• Phone: 503-882-0704
• Address: 414 S Beavercreek Rd #711, Oregon City, OR 97045

What Information We Collect

We only collect information you voluntarily provide when you contact us for an estimate, call or text us, or book an appointment. This may include:

• Your name
• Phone number
• Email address
• Home or project address
• Details about the project you're requesting an estimate for
• Photos you send us of your property or project

We also collect basic technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is collected through standard web analytics tools and is used only to understand how our website is being used.

How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request or inquiry
• Schedule and confirm appointments
• Provide you with a written estimate for your project
• Follow up on your project or service
• Send appointment reminders or job-related communications

We do not use your information for automated marketing campaigns without your consent. If you book a job with us, we may contact you after the project is complete to ask for a review or confirm your satisfaction — you can opt out of these messages at any time by replying STOP or contacting us directly.

Third-Party Services We Use

We use a small number of third-party tools to run our business. These services may process some of your information as part of how they work:

• HouseCall Pro — our field service and booking platform. When you book an estimate online or receive a written estimate, that information is processed through HouseCall Pro. Their privacy policy is available at housecallpro.com.
• Squarespace — our website host. Squarespace collects standard web analytics and may place cookies on your device. Their privacy policy is available at squarespace.com.
• Google — we may use Google Analytics to understand website traffic and Google Business Profile to manage our local listing. Google's privacy policy is available at policies.google.com.

We do not sell, rent, or share your personal information with advertisers, data brokers, or any other third parties for marketing purposes.

Cookies

Our website may use cookies — small text files stored on your device — to help the site function and to understand how visitors use it. These are standard, non-invasive cookies used by most websites. You can disable cookies in your browser settings at any time, though some parts of the site may not function as intended if you do.

How We Protect Your Information

We take reasonable steps to protect the information you share with us. Our website is hosted on Squarespace, which maintains industry-standard security practices including HTTPS encryption. We do not store payment information — all payments are processed through secure third-party platforms.

No method of data transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information from our records
• Opt out of any follow-up communications at any time

To make any of these requests, contact us at contact@ojbsolutions.com or call 503-882-0704. We will respond within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.

Links to Other Websites

Our website may contain links to third-party websites such as Google Maps, Yelp, or our booking platform. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

• Email: contact@ojbsolutions.com
• Phone/Text: 503-882-0704
• Mail: OJB Solutions, 414 S Beavercreek Rd #711, Oregon City, OR 97045